NEX-GEN TRANSPORT LLC

Privacy Policy

Nex-Gen Transport LLC is a Wisconsin-based transportation and logistics business. This policy explains how personal information is handled when you visit our website, request a quote, contact us, use our services, or opt in to our SMS communications.

Information we collect

  • Contact and inquiry information: your name, company name, email address, and the shipment details or other information you choose to provide. If you contact us by phone or text, this may also include your telephone number and the contents of your communications.
  • Service information: pickup and delivery locations, scheduling details, shipment reference information, and contact details needed to arrange transportation or provide operational support.
  • SMS information: your mobile number, messaging preferences, messages exchanged with us, and records of your opt-in and opt-out requests.
  • Technical information: website infrastructure providers may process your IP address, browser and device information, requested pages, and access times to deliver and secure the website.

The quote form opens your email application. Its contents are sent to us only when you send the prepared email. Please avoid including sensitive personal information that is not needed for your request.

How we use information

We use information to respond to inquiries, prepare quotes, arrange and support freight transportation, coordinate pickups and deliveries, provide customer service, maintain business records, and meet applicable legal obligations. When you opt in to SMS, we use your mobile number to send the service-related messages described in our SMS Terms & Conditions and to manage your messaging preferences.

Who information may be shared with

Information needed to perform a requested service may be shared with drivers, carriers, dispatch personnel, or other logistics partners involved in that service. We may also use service providers for website hosting, email, and communications, and disclose information when required by law or necessary to protect legal rights and safety.

These general sharing provisions do not authorize sharing SMS opt-in data or consent for another party’s marketing or messaging program.

SMS privacy

SMS consent is not shared with third parties or affiliates. Mobile information and SMS opt-in data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Messaging providers may process the information necessary to deliver messages on our behalf; they are not authorized to use it for their own marketing.

These general sharing provisions do not authorize sharing SMS opt-in data or consent for another party’s marketing or messaging program.

Website services

This website loads fonts from Google Fonts, which involves connections to Google’s servers. Our website hosting and email providers also process information as needed to provide their services. The current quote form does not store submissions in a website database.

Your choices

You may choose what information to provide, although we may need certain details to respond to a quote or service request. To request access to, correction of, or deletion of information you have provided, contact operations@nexgentransllc.com. Applicable recordkeeping requirements may limit what can be deleted.

To stop SMS messages, reply STOP to a message. For SMS assistance, reply HELP or email us. Opting out of SMS does not prevent you from contacting us by email.

Policy updates and contact

We may update this policy to reflect changes in our practices or requirements. The effective date above identifies the current version. For privacy questions, contact Nex-Gen Transport LLC at operations@nexgentransllc.com.

Phone: 414-340-2903
Fax: 414-340-2905